We want to make your shopping experience at GemRoss.com simple and convenient. That's why we're pleased to offer you FREE UPS Shipment with any order*.
Delivery to Your Door:
Receive your jewelry without leaving your own home.Your order will be shipped straight to your door, and if you wish, you can have it gift-wrapped free of charge (Please let us know if you wish to receive this service). Also for your protection, all orders require a signature upon delivery, regardless of any signature waiver on file.
Return & Exchange
Returns and exchanges are permitted within 30 days from the purchase date for jewelry. Jewelry must be in good condition with all original certificates and accessories. Must be unworn, unaltered and in original condition to be accepted for return or exchange.
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Sterling silver is an alloy of silver that consists of at least 92.5% pure silver and 7.5% of other metal. All our jewelry is hallmarked with .925 stamp.
Rhodium plating is a metal deposition process used to cover materials with a decorative and protective layer of rhodium. Rhodium is a noble metal that imparts an extremely bright and hard wearing finish when applied as plating. When applied as a thin plate, it affords a durable finish of exceptional brightness. Rhodium finishes can greatly enhance the appearance and longevity of any metal to which they are applied.
When it comes to caring for your silver or gold, it's important to remember that every metal is different. While very little work is needed for your silver jewelry. Care Jewelry:
- Do you offer gold plating?
Yes. We do offer 14K gold plating if asked. We use 100% real gold dip to plate our jewelry.
- Jewelry Articles
We have an article page where you can read more about gemstones and jewelry.