Privacy policy

GemRoss.Com Global Privacy Policy

We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.gemross.com

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

Our site uses cookies to keep track of your shopping cart and to make sure you don't see the same ad repeatedly. We use cookies to deliver content specific to your interests and to identify you with subsequent visits.

Our site's registration form requires users to give us contact information (like their name and email address). We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary during a credit card transaction. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

This site contains links to other sites. www.gemross.com is not responsible for the privacy practices or the content of such Web sites.

Our site uses a secure order form for customers to request information, products, and services. We collect visitor's contact information (like their email address), unique identifiers (like their mailing address and phone number we never keep or even an access to our clients credit card information, this is done via our merchant company PayPal), and demographic information (like their zip code, age). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary to verify the order. Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. Credit card numbers are NEVER seen by us when the Secure Encryption Server is used by you to place your order.

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We utilize industry standard SSL encryption when accepting your credit card information during our online checkout process. In addition, with the PayPal secure e-commerce system, your credit card information does not reside on our server. Instead, once you submit your order, your credit card information is immediately encrypted (or scrambled) and this encrypted series of numbers goes directly to the PayPal server for de-encryption (unscrambling) and then verification of credit card authenticity, address verification and card members account balance. If your credit card information is authorized then a message goes back to the merchant without any credit card information. The merchant is informed that the transaction is approved or not approved. The chances of your credit card information being stolen from your order processing (you placing an order) is very remote if not impossible. It has been shown that your credit card information is more likely to be compromised from your last visit to your local restaurant than through a secure internet transaction.

For credit card usage policies relating to a specific credit card, please contact the issuing bank or credit card company directly.

In addition, any disputes between www.gemross.com and individual customers may result in possible arbitration of the particular issue. We will do our best to help resolve the concerns only after all avenues between www.gemross.com and customer have been exhausted.